Warehouse Team Leader

The Opportunity

Our client is in need of an enthusiastic, self-motivated individual who has a passion for exceptional customer service to supervise and coach their Distribution team.  This individual will be responsible for maintaining a smooth workflow by analyzing operations, improving processes and training personnel.

Position Responsibilities:

• Lead by establishing clear expectations and demonstrating high standards of work practices, incredible customer service and safety conscious behavior.
• Complete building opening and closing procedures as needed.
• Schedule staff and allocate resources to meet objectives of Distribution Center.
• Responsible for hiring, training and development of team members.
• Supervise staff and continuously monitor performance and activities.
• Look for improvement opportunities to reduce expense and increase efficiency.
• Communicate changes in procedures to Distribution team and other departments.
• Support picking, checking and packing process, as well as stocking, loading and unloading merchandise.  Audit response times.
• Point of Contact for Cut-to-Order Plastic Lens replacements.
• Perform and monitor cycle counts to verify inventory levels.
• Assign product locations based upon the pick frequency, shipping history, physical properties and stocking levels.
• Provide backup to the Counter Sales team.
• Perform and monitor general maintenance of the warehouse and the building exterior.
• Coordinate deliveries with carriers.
• Perform quality assurance audit on products with defective returns.
• Ensure compliance with OSHA procedures and Health & Safety work practices.
• Maintain and analyze scorecard statistics.
• Stand in for the Manager during holidays or illness as required.
• Perform other related duties and responsibilities as assigned.

Qualifications:

• Requires strong communication and leadership skills.
• PC proficient with the ability to work with computerized inventories and MS Office software.
• Ability to multi-task and work in a fast paced atmosphere.
• Exhibit skills and attitude that demonstrate commitment to company policies, principles and processes.
• Must have the ability to sit, walk, reach and lift products weighing up to 50 lbs. on a continuous basis, and work in hot and cold warehouse conditions doing repetitive motion for long periods of time.