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Testimonials
What Focus Forward Clients Are Saying:
Kirsten is a life changer. I met with Kirsten on the recommendation of a friend last spring and I had no idea at the time how important she would become to my business and my future. Kirsten has the God given ability to connect with people and to help them remove the clutter that blocks them from their potential. Kirsten coached me through one of the most important decisions in my life by opening my mind to new ways of thinking about my company and my job. Kirsten is honest and thoughtful but she is not afraid to challenge you and hold you accountable. I would recommend Kirsten to anyone that is serious about getting empowered and taking control of their future. May 10, 2013
Top qualities: Great Results , Expert
Andy hired Kirsten E. in 2012.
Good Morning Kirsten!
Thank you so very much for coming out and meeting our staff! The points you shared made an impact. There was quite a bit of “discussion” the next day. I’m sorry I wasn’t able to talk with you a bit more afterwards. Unfortunately I had a 6:30 meeting that evening.
The officers and myself decided to have a follow up meeting with the staff based on the points in your presentation and we have already noticed a difference in the attitudes at work.
Thank you again!!!!!
Korienna Guzowski
The Salvation Army Mt. Clemens Citadel
“Kirsten Ross is an answer to prayer. As the Medical Director of a non profit Pediatric Medical and Rehabilitation Program that reaches out to Children with Disabilities and their families, there is a continual need to be not only a great physician, but a great organizational leader. The challenge of casting vision and “leading up” to hospital administrators, philanthropists, and societal leaders can be daunting.
Kirsten’s coaching is transformational. Through tangible action steps implemented after each coaching session, I am not only becoming a more effective leader, but more importantly, a more effective agent for societal change.
Our hospital believes that our Program can become a National Model for how Children with Disabilities and their families can be supported and cared for on their life journeys. Kirsten’s skill in unveiling the ‘best me’, allowing me to ‘lead from the platform’, has me believing that I may just be able to take us there.”
Dr. Susan Youngs
“Before working with Kirsten, my voice was not heard. As a business owner I had a difficult time with staff compliance and expectations. Through her practice building workshops & facilitated conversations we were able to come together as a team and I was able to become the team leader & boss I knew I always could be.
From a personal life coaching point, Kirsten has helped me see what matters and forget about the past and move toward a brighter future.”
Dr. Rosemary Batanjski, Owner Complete Care Chiropractic
& Be Well in Birmingham
“If you have more than one person working in your office you need Kirsten! The improvement of communication and ease in the office are immediate. Ms. Ross brings results to any goals facing a business present and future. My personal challenge in communication was addressed and tailored to benefit myself with others in my working environment. It is a must for any physician desiring best patient care with office support and efficiency. I will never be without this service.”
Dr. Featherstone, Digestive Specialist,
Universal Sciences Institute
“Starting my new business, Kirsten was able to help me with the necessary tools required for human resource management. She produced a human resources manual/compliance log which will help me from the start with my new employees.”
Dr. Milica Dobrich
“Kirsten helps you realize that anything is possible and helps you achieve your full potential.”
Dr. Stopa, Owner Main Street Family Chiropractic
“My life coaching experience with Kirsten was extremely helpful and I still use the skills I learned with her. She is a great life coach and I definitely highly recommend her!”
Marie-Helene Roy-Gagnon , Scientist at CHU Sainte-Justine Research Center
“Kirsten has helped resolve many interoffice conflicts and tensions in very quickly. The office runs smooth and more work gets done. She does a great job.”
Nick Tonkin, Director of Corporate Wellness, Be Well
and Owner, Engineered Athletics & Fitness
“Kirsten’s unique ability to clearly and quickly identify roadblocks to success and then provide powerful coaching to break down barriers has made a profound difference for McKinley. She is expert at guiding leaders through the most difficult and pervasive challenges. It is a testament to her abilities that she does so with the constant respect and gratitude of her clients, as well. We consider her to be one of our most trusted advisors.”
Karen Andrews, Chief Administrative Officer,
McKinley & Assoc., Inc.
“Working with Kirsten taught me how to focus on what was important. Listening to her in workshops made me realize I needed to change my focus and my career. Since then I am working on my training as a life coach and have opened a new business.”
Kristina Dukic, Intrinsic Life Coach
& Be Well Clinic Director
“I have been working with Kirsten for over six months now and can’t begin to tell you the countless number of ways our sessions have impacted my life for the better. I LIVE CONSCIOUSLY NOW. I take control of my decisions, I manage my energy, I set appropriate boundaries and communicate them effectively. I am happier and more focused than I’ve ever been. Kirsten’s strategies really DO work!!!”
Leslie Lynn Smith,
Vice President, Director of Major Transactions & Legal Services
“When I first began working with Kirsten, I was not satisfied with the things that happened to me. Through her very powerful coaching, I became aware of my choices and also more tuned to those around me. With Kirsten’s’ help I have developed into a more effective leader and a better husband.”
Kevin Shell, VP Sales,
Asphalt Specialists, Inc.
“Kirsten was an incredible motivator and more importantly was able to put together training that specifically met our needs in a short amount of time! I was very impressed as were my associates.”
Jamie, Exec. Regional Vice President
“Kirsten’s approach to “Being on the platform”, allowed me to always think of being in the center of the audience and taking ownership of my words. There was a lot of junk in the way of being the best manager possible. Clearing out the junk, allowed for myself and others in my team to focus in on the important things such as our operations, customer service, and the big picture of our department for the City of Muscatine.”
Laura Liegois, Solid Waste Manager,
City of Muscatine, IA.
“Working with Kirsten allowed me to develop new skills and to unleash possibilities within myself. If you put the dedication into the partnership and are open to exploring change within yourself you can emerge from the experience with incredible confidence. Thank you Kirsten Ross for allowing me to see the possibilities.”
Diana L. Kern, Director of BoardConnect(c)
NEW
“Kirsten assisted me in the developing and structure of my Cultural Diversity business and training. She took the time to share with me the various forms of marketing and networking that would be imperative for the success of my company. Kirsten is very knowledgeable and offers excellent business approach strategies. I highly recommend Kirsten for consulting and support services.”
James Friedman, Diversity Consultant
“I had the pleasure to work with Kirsten for 2 years as my professional coach. She is able to core through the noise down to the key issues and guide you to clear decision making processes. She is extremely effective in building teams and strong leaders. I hope to continue to know Kirsten for years to come.”
Karen Walworth, Director of Marketing and Sales at Shadow Investigations
“Kirsten is a wonderful coach and problem solver. Her ability to drill to the core of the matter is exceptional with excellent suggestions to work through the issues. I would recommend Kirsten in all business and personal matters. Sessions with Kirsten will effectively improve all of your abilities to increase your productivity and communication.”
Paul Redpath, Vice President, TF Barry Co.
“Finding a great coach in the sea of coaches that are out there is a difficult task. Kirsten is one of those great ones. I cannot say enough about the wonderful work she has done with my clients. I get unsolicited rave reviews.”
Gino Wickman, Author of Traction: Get A Grip On Your Business and creator of The Entrepreneurial Operating
System (EOS) & President at EOS Worldwide
“Kirsten is a clear thinker and has the ability to conceptualize the best approaches for completing tasks and getting the job done. In the development of her business, Kirsten proved to be very thorough in her planning and demonstrated the ability to effectively use ideas and feedback. In turn, I have found that I could completely trust Kirsten’s ideas, suggestions, and expertise. Kirsten has an array of personal characteristics that enhance her professional skills. She is affable, friendly, and engaging on a number of everyday as well as professional topics. Kirsten is extremely motivated and enthusiastic in both her business as well as her personal projects outside the context of the work environment.”
K. C. Lazzara, PhD, Owner at Horsepower Psychological Services, PLC
“Kirsten has been coaching with me for a year and has helped me view business and personal aspects from new and refreshing perspectives. She has been professional, yet genuinely concerned with both aspects of my life and has helped me …help myself. Which is a quality that you would most seek in a career coach.”
Mary Coyne, Manager at McKinley & Associates
“Kirsten is one of the most passionate hard working people I know. She has helped in writing, organizing and editing my various business websites content. She is a do-er and gets things done with a laser focus to detail and attention to deadlines. I would recommend Kirsten to anyone that wants to work with a person that ‘flat out’ gets things done.”
Eric J. Vogel, Owner Vogel Social Media
& Vogel Soccer Mastery
“Kirsten and I worked together at Henry Ford Health System in the Human Resources area on a number of initiatives. I was always impressed by her ability to understand complex issues, identify unique solutions, and manage the necessary steps to drive to completion. I would welcome the opportunity to work with her again.”
Pete Luddy
HRIS Technical Manager, Sears Holding Corporation
“I really enjoyed working with Kirsten, she assisted me in getting my business off the ground and really assisted me in organizing my ideas. I am now armed with the tools to make my business viable and profitable. Thanks.”
Charmaine Fuller
Business Owner
“Kirsten is a true visionary. She brings precise direction and guidance to all projects she is involved with. She has a passion for her work that is refreshing and contagious. I have had the privilege of collaborating with her in many different areas, and I have never felt so inspired!”
Eric Kersanty
Owner Healing Branch, Therapeutic Massage
“When I started with Kirsten I wasn’t sure how she’d be able to help me and my business. The first phone call I told her about several issues affecting my office and the moral in it. Kirsten stated she wasn’t worried at all and we slowly worked through the negative issues at my clinic. She also helped me address the leadership issues. It was like pealing an onion back, one layer at a time. Over 6 months she helped me gain more confidence and empowered me to lead my employees and clinic better than ever before. As we changed to a more positive atmosphere the things she said would happen did. I now have a more positive clinic and have started to enjoy working in my clinic again with a new energy and empowered feeling. I would recommend Kirsten and her Drama Free Work Coaching to any employer.”
Dr. Eric Lambert
Owner
“I enjoyed Kirsten’s webinar Your Culture is Your Team Machine. Having spent over 14 year in HR, I am very attentive in recognizing types of cultures within a corporation. The Human Resources Assistant who attended the webinar with me, was not as familiar with the topic and benefited from the webinar a great deal. Kirsten’s ‘Six Simple Steps to Great Delegation’ is also spot on!”
Ron Freese
Manager of Human Resources
“Kirsten has so many great qualities it is hard to pick a place to start. As a coach, what makes her special is her wisdom. She brings a larger perspective to her client’s situations that allow the client to detach from the emotions of what they are going through and to see things as they truly are. This is a rare gift and one she has worked hard to obtain. She is a special person and a great coach.”
Bob Heinrich
Managing Director, Schechter Wealth Strategy
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