Services

Kirsten coaches leaders to build high performing teams and eliminate the friction that can happen while scaling….or working with family.

Gain from the knowledge & proven strategies she’s shared with thousands of leaders for more than 30 years working with passionate leaders in privately held companies, family businesses and non-profits.

You are closer than you realize to the business and team of your dreams!

Individual Leadership Development

Some frustration has motivated you to seek out support. I will help you swiftly identify what stands in the way of achieving your goals and create the customized, actionable strategies to overcome those barriers. Decrease the gap between what you want life and work to look like and what your actual experience is!

My leadership development methodology centers around three key steps:

  • Awareness: Identify the barriers to reaching full potential and the key “why’s” – What is creating the gap between how you desire work and life to be and what you are actually experiencing?
  • Motivation: Create or enhance the desire to change
  • Change: Enact authentic, sustainable change through customized, simple and actionable leaderships, communication and selection strategies.

Family Business Strategy

We specialize in helping leaders maneuver the unique dynamics present in family businesses. Whether it’s traversing the difficulty of challenging family dynamics or creating a smooth transition from the Now Generation to the Next Gen, we’ve got the expertise to help.

Communication Consulting & Conflict Resolution

Experience a sense of calm and clarity during difficult conversations. I’ve facilitated conversations for 30 years w/ 100% success! Participants learn why they are experiencing hiccups in their communication and gain specific strategies to overcome the challenges.

Targeted outcomes for these facilitated conversations are:

1. Better understanding of the issues
2. Commitments to each other for the future
3. Increased skill in true listening and speaking
4. Improved respect & understanding

Business Transition / Transfer Planning

Experience a sense of calm and clarity during difficult conversations. I’ve facilitated conversations for 30 years w/ 100% success! Participants learn why they are experiencing hiccups in their communication and gain specific strategies to overcome the challenges.

Targeted outcomes for these facilitated conversations are:

1. Better understanding of the issues
2. Commitments to each other for the future
3. Increased skill in true listening and speaking
4. Improved respect & understanding

Team Assessment

Unlock Your Team’s Full Potential with Our Revolutionary Team Assessment!

Are you looking to take your team’s performance to new heights? Are you tired of dealing with communication breakdowns, lack of collaboration, and missed opportunities? Look no further! Our cutting-edge Team Assessment is here to transform your team into a powerhouse of productivity and success.

Why choose our Team Assessment? Here are the key benefits you can expect:

  1. Uncover Hidden Strengths: Our assessment digs deep into your team’s dynamics to identify each member’s unique strengths and abilities. By leveraging individual talents, we unlock the full potential of your team, creating a harmonious and well-rounded unit.
  2. Pinpoint Areas for Growth: Not all teams are created equal, and every team faces its own set of challenges. Our assessment helps you identify areas for improvement, whether it’s enhancing communication, fostering trust, or optimizing workflows. With this knowledge, you can target specific areas to boost your team’s performance.
  3. Foster Collaboration and Synergy: Our assessment goes beyond individual analysis and focuses on how your team members interact with one another. We provide valuable insights into team dynamics, uncovering potential barriers to collaboration and suggesting strategies to enhance synergy. When your team works together seamlessly, the possibilities are endless.
  4. Enhance Decision-Making: In a fast-paced business environment, effective decision-making is crucial. Our Team Assessment evaluates your team’s decision-making processes, identifying strengths and areas of improvement. By optimizing decision-making, you can streamline operations, seize opportunities faster, and stay one step ahead of the competition.
  5. Drive Employee Engagement: Engaged employees are more motivated, productive, and committed to achieving shared goals. Our assessment highlights factors that contribute to employee engagement within your team. Armed with this knowledge, you can create a positive work environment that boosts morale, retention, and overall satisfaction.
  6. Tailored Action Plans: We understand that each team is unique, and cookie-cutter solutions won’t cut it. Our Team Assessment provides you with customized action plans, designed specifically for your team’s needs. We offer practical strategies, tools, and resources to implement immediate and lasting change.

Don’t settle for mediocre team performance when greatness is within reach. Our Team Assessment will revolutionize the way your team operates, unlocking untapped potential, and propelling you towards exceptional success.

Contact us today to schedule your Team Assessment and embark on a transformative journey towards a high-performing team that achieves remarkable results. Your team deserves it, and your business depends on it!

The process begins with an interview style survey of employees. Your team can feel safe in sharing and the conversation builds a comprehensive picture of the current culture of your team and business. The resulting “Report of Findings” will include a powerful list of identified issues with specific actions prescribed to correct each one. This report becomes your customized roadmap.

Group Training & Facilitation

For groups of up to 8 individuals who have similar barriers or who are working towards related outcomes. Group training and facilitation can help improve individuals but will also benefit a team. Each participant learns from the others as they experience success. Individual members hold each other accountable for weekly action steps. Sessions will be held via Zoom.

Team Building

Similar to group coaching, team building focuses more specifically on working effectively together and will dramatically improve the culture of your organization. Members learn to respect each other, improve communication, create better processes, decrease workplace drama and commit to working from positive assumptions about each other.

VIP Membership

Move from Resigned, Resentful and Overwhelmed to Focused, Engaged and Empowered

• Gain Immediate Access to Digital Content (Audio, Video & Written) to Consume at Your Convenience
• Share and Connect with Other Like-Minded Leaders & Family Business Owners
• Enjoy an Encouraging, Respectful, Safe Environment
• Receive Coaching & Encouragement from Kirsten via On-going Group Coaching Opportunities

Take Control and Get Real Results with Engaging Topics Including:

• Defeating the Drama • Building Your High Performing Team • Finding Your Fuel • Improve Productivity & Customer Service
• Mastering Difficult Situations • Clarifying Conversations • Leading with Integrity • Catapult Your Confidence
• Busting Bad Habits• Making Empowered Decisions • Risk Taking Reality Check • Focus to Fuel Results
• Overcoming Obstacles • Reducing Conflict in Your Family Business • Generating a Smooth Family Business Transition

Kirsten E. Ross is CEO of Focus Forward Coaching, LLC, a leading coaching and culture correction firm, and has been in the field for more than 30 years. She is the author of the leadership books “Defeat Team Drama Now!” and “From People Problems to Productivity” and has been featured as an expert for media such as: NBC Nightly News, Fox 2 News, National Public Radio and for publications such as Entrepreneur, Working Mother and Crains New York.

Schedule a Call

Schedule a Discovery Call with Kirsten to learn which path is right for you and how best to get started!

Contact Us

30773 Milford Rd.
Suite 121
New Hudson, MI 48165

248-973-7595
[email protected]

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